Minserve covers all aspects of coal quality as well as coal processing and handling. Minserve team members work closely with the geological and mining specialists to produce the best outcomes for the client. The work with geologists ensures that the information gathered in the field enables testing of samples to provide accurate predictions of coal quality for marketing as well as for plant design and performance. Close liaison with mining personnel enables detailed predictions to be provided for mine modelling and planning.

The Minserve team includes experienced users of leading modelling software tools (e.g. Limn) and has developed the in-house SimPrep software. The team also has extensive experience in designing and supervising bore core testing programs as well as plant design and operations including monitoring contract operators.